Connect Salesforce to everything else, including your agents.
MuleSoft is Salesforce's integration and governance platform. It connects applications, APIs and AI agents across hybrid and multi-cloud set-ups, and is now also positioned as a control plane for agents.
Reusable, governed connections.
Salesforce names API-led connectivity as MuleSoft's approach to connecting systems. The page lists three product groups: connect, automate and govern.
- 01Anypoint Platform
- A single product for integration and API management.
- 02Agent Fabric
- Discovers, governs and orchestrates AI agents, including Agentforce, with a registry of tools, agents and models and shared policies for security, cost and compliance.
- 03Omni Gateway
- Controls and protects APIs and AI interactions. The page also describes routing model traffic through one endpoint, with token budgeting and model switching.
- 04Connect, automate, govern
- Pre-built connectors and templates, low-code and pro-code workflows, and consistent policies on every call.
MuleSoft and SAP.
What MuleSoft's own documentation says about linking SAP to Salesforce.
The MuleSoft SAP connector
As documented by MuleSoft.
- Connects Mule applications to SAP ERP Central Component (ECC) and SAP S/4HANA on-premises, over RFC.
- Built on SAP's Java Connector libraries, and needs credentials and authorisations for RFC, BAPI and IDoc.
- The documentation says the connector needs a separate licence from MuleSoft.
- MuleSoft describes uses such as keeping customers and products in sync between SAP and Salesforce, and automating sales-order flows.
Check the edition
MuleSoft's documentation describes on-premises ECC and S/4HANA. It does not, in the pages read, describe SAP's cloud editions, so confirm the fit for your SAP edition before planning.
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Straight answers.
Does MuleSoft connect to SAP?
MuleSoft publishes an SAP connector for ECC and S/4HANA on-premises, over RFC, with a separate licence. Check with MuleSoft for other SAP editions.
What does MuleSoft include?
Salesforce lists Anypoint Platform for integration and APIs, Agent Fabric for discovering, governing and orchestrating agents, and Omni Gateway for controlling and protecting APIs and AI interactions.
Does it manage AI agents?
Agent Fabric discovers, governs and orchestrates agents, including Agentforce, with shared policies.
Checked against MuleSoft's page on salesforce.com in November 2026. The SAP connector details come from MuleSoft's documentation search listing, not a full read of its pages.
Go to one of the five main products.
Each of the five has its own page, and you can visit them in any order. Choose one to go there.
You are currently viewing MuleSoft, a supporting product
- 01SellSales CloudCRM for sales teams, with AI beside the seller.Leads, contacts, accounts and opportunities in one place, with activity captured automatically, forecasts that follow the deals, and agents that research, prepare and monitor.Pipeline and forecastingActivity captureQuotes and approvalsAI and agentsGo to Sales Cloud →
- 02UnifyData 360The data layer people and agents share.Brings data from Salesforce and other systems together, often without copying it, and gives it business meaning so teams and agents can act on it.Zero-copy accessUnified profilesSegments and activationGrounding for agentsGo to Data 360 →
- 03EngageMarketing CloudCampaigns, journeys and agents for marketers.The family of Salesforce marketing products: Marketing Cloud Next, Account Engagement and Marketing Cloud Engagement, built around one customer profile.Marketing Cloud NextSegments and journeysCampaign AgentB2B and B2CGo to Marketing Cloud →
- 04RetainLoyalty ManagementProgrammes, offers and referrals that keep customers.Build and run loyalty programmes with members, points, tiers and vouchers, add personalised offers, and run referral campaigns for consumers or business partners.Points and tiersOffersReferralsPartner programmesGo to Loyalty Management →
- 05ServeService CloudCases, conversations and knowledge, with agents and people together.Customer service on one platform: case management, a console for reps, knowledge, a contact centre and AI agents that answer and hand over.Case managementKnowledgeContact centreAI agentsGo to Service Cloud →
Also on the Salesforce platform
- AgentforceThe platform for building and running AI agents.
- Revenue CloudPricing, quotes, contracts, orders and billing.
- Field ServiceScheduling, dispatch and mobile work for site visits.
- Commerce CloudOnline, in-store and order management on one platform.
- SlackWhere people and agents work on Salesforce records.
- TableauAnalytics on the same data, with conversational answers.
- MuleSoftYou are here
Talk it through with us.
Tell us what you want Salesforce to do for you, and we will help you work out where to start.
- Your goals and the systems involved
- Which Salesforce products fit, and which can wait
- A sensible first step
Salesforce, Agentforce, Data 360, Slack, Tableau, MuleSoft and other Salesforce product names are trademarks of Salesforce, Inc. Other names are the property of their owners. Screens shown are illustrations with sample data. Product descriptions follow Salesforce's own published material and can change, so check salesforce.com for current details.
We call our approach to Salesforce MuleSoft the Corhaven Gate: advice that stays on your side of the table.